Terms of service.
Cancelation Policy: As a courtesy to all guests and our stylists, please provide at least a 48-hour notice of cancelation for your appointment. By scheduling with Sister B’s Boutique Salon you agree to the below Cancelation Policy.
Appointments canceled with less than 48-hours’ notice before their appointment will be charged 25% of the scheduled service.
Appointments canceled with less than 24-hours’ before scheduled time will be charged 50% of the scheduled service.
A “no call, no show” will be charged 100% of the scheduled service the day of the appointment.
We strive to provide our guests 100% of ourselves and our time during your appointment, which means we do not double book. This means if an appointment is cancelled without proper notice, it will be harder to fill in the missed appointment on short notice and our stylists will not be compensated for their valuable time. We appreciate your understanding and we can’t wait to see you in our salon!
Return Policy: Unless otherwise stated, to be eligible for a refund, merchandise purchased from Sister B’s Boutique must be returned within 30 days from original purchase. The return must be in new condition with less than 30% used.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Color Service Policy: At Sister B’s, we’re here to give you our absolute best. As a small business, we’re intentional about using high-quality, carefully chosen products tailored to your specific color service. A small salon-scale product fee is applied to reflect the exact professional formulas used, so you’re only paying for what your hair truly needs. Thank you for supporting our work, our craft, and the care we put into every appointment.